IMPORTANT SHIPPING UPDATES
We’ve changed our dispatch time frame to 1-2 business days, typically Mondays, Wednesdays & Fridays.
We’re taking things a bit slower to chill with our little girl, Juniper.
We were hoping to return to our usual guaranteed overnight delivery but turns out (news to me 😅) babies need naps and stuff or else they go crazy, I can’t just lug little Juniper everywhere like I’d naively hoped – oops!
Thanks for your understanding – Sarah, Chris & Juni xx
All NZ orders are dispatched within 1-2 business days and sent via CourierPost overnight courier with a 1-3 business day delivery target.
- Spend $20 & over and receive FREE tracked overnight shipping (1-2 business days).
- Orders under $20 cost $5 and are sent via tracked overnight courier (1-2 business days).
- Orders $100+ will be sent signature required, if your order is under $100 and you’d like signature required please just let us know and we’ll add it for no extra cost.
- Orders are dispatched within 1-2 business days. If your order is urgent just shout out.
- We’re based in Dunedin so where possible we’ll deliver your orders same or next business day.
- If you’re a wee way out like Portobello or Port Chalmers, or if we’re insanely busy, we may still courier your order.
- The same shipping rates apply as the rest of NZ.
- If you super urgently need an order – say you’ve got a big night out and need some new hair dye/plugs etc – then just shout out & we can probably wrangle something.
- International Air is $15 – untracked (4-12 business days).
- International Courier is $30 – tracked and signature required (4-8 business days).
- Yes we ship to the US, it can be super expensive, or super cheap if you’re willing to go no frills, we’d prefer to discuss US shipping first then will happily enable the US shipping option on our website.
- We use CourierPost for all of our New Zealand orders & NZ Post for Australian orders.
- Shipping timelines apply to business days only (including overnight courier).
- CourierPost, like most courier companies run on business days only and in some areas occasionally deliver on a Saturday.
- We unfortunately can not guarantee shipping times due to shipping being out of our control once in the hands of the postal service.
- 99% of the time overnight orders are delivered overnight but from time to time they can take a couple of days.