Free shipping over $50 in NZ, rural included!

Free Shipping Details

We’ve recently made some big updates to our website. Setting up shipping has become a bit more complex, so to keep things simple, we've introduced a standard free shipping threshold for all NZ orders. Previously, the threshold was $40 for urban and $60 for rural deliveries. Now, we’ve met you in the middle – making it easier and fairer for everyone!

Same day dispatch for orders placed before 12pm weekdays*

Same Day Dispatch Exceptions

We're committed to dispatching your orders the same day, but please bear with us as there might be times when life's little surprises come our way. As a small, family-run business, we might occasionally need to reach out if there’s an issue with your order. Whether it’s a stock hiccup or a sick day, we promise to keep you informed and work swiftly to resolve any problems. Your understanding and support mean the world to us!

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Flick us a message and we'll get back to you asap ✌🏻

Please keep in mind, Highness is a small whanaū business, not a big, faceless corporation. All queries and orders are handled by one person and we can promise you won't be handed around a call centre - we're here to help.

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FAQ

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